![]() ![]() ![]() Some programs, notably Adobe 9.5.5 to which I turned when Nitro would not work, or worked slowly, worked flawlessly during the month or so we have all be dealing with this. But, admittedly, the Windows 10 Creators update made many programs react badly without substantial changes in programs that customers relied upon. I fault the company for its stumbling and amateurish roll-out of this update. It was very slow, and frustrating, but it ultimately worked. In the meantime, I recommend that you download the latest updates of Nitro Pro 11 from here: Īfter several tries, a complete removal of the legacy version of Nitro Pro, and implementation of the "cleanup.zip" file to remove all vestiges of the program from my system, then download of the new Nitro Pro to a dedicated and EMPTY folder, the install worked. ![]() We have also temporarily disabled the automatic updates and the Check for Updates tool, while we are trying to fix an issue connected to this. This step is important because we noticed that if you are saving all the installers you download in the same folder (like the downloads folder) the EXE can pick up any MSI installed in that folder, and may pick-up one of the older builds instead of the new one. We usually suggest clearing the downloads folder before installing the update. It installed perfectly only after I switched off my anti virus (it's back on now) and allowed the installer to close two running programmes which where not visible to me but were blocking the install. The update button on my previous version 11.0.2 didn't work, telling me there were no updates and I see this button is not on the 11.0.7 update. Download worked only when I created a new empty folder for it. ![]()
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